The Managing Directors of Kaymu, Hellofood, Carmudi, Lamudi and Easy Taxi – members of Africa Internet Group (AIG) have identified trust as the greatest challenge faced by e-commerce in Nigeria.
This was stated at the Fireside Chat held by iDea Nigeria, a Lagos-based incubator and accelerator for techpreneurs in Nigeria on Friday October 23rd 2015.
Obi Ejimofo, Managing Director of real-estate marketplace Lamudi.com.ng, opined that the only way to build trust is through consistency. The challenge is to continue to innovate. “At Lamudi we are constantly evaluating ourselves to improve the quality of our agents, our response time, customer feedback and so on. As a result we came up with the Dial4Home, a hotline which enables people speak directly to an operator who will guide them through their property search and more recently the mortgage calculator which calculates the mortgage cost on each property you buy on Lamudi.”
According to Kaymu Md, Sefik, the issue of trust is prevalent everywhere in the world and companies need to come up with ways to earn the confidence and loyalty of their stakeholders. At Kaymu we …read more
Read more here:: AIG MDs Highlight Trust As eCommerce’s Greatest Challenge In Nigeria