According to a recent article carried out by Forbes, food delivery startups should really be called restaurants simply because the only difference between online food delivery and the actual restaurants is that online operates, well – online. But everything else might as well be the same and customers who are not conversant with the online food delivery may not know the difference.
In some cases hungry customers often call Hellofood to find out what’s on the menu. The natural assumption is that Hellofood is an actual restaurant and all we have to do is read out our specials for the day and customers can decide what they’ll partake of.
Aside from the fact that Hellofood does not have a kitchen nor do we operate from a restaurant, we have systems in place that connect us to the restaurant kitchen, back to us and finally to the customer. It may seem like a redundant process but the end result is far more beneficial to the end user, the customer.
Many may consider ordering their meal directly to the restaurant a faster process, but we have all experienced …read more