October 31, 2018 IBOMLLC Team

First Bank of Nigeria and Clickatell Drive Financial Inclusion in Nigeria using WhatsApp

first bank of nigeria

Innov8tiv
Innov8tiv – Blacks In Technology in USA, UK, Caribbean Islands & Africa

First Bank of Nigeria, in partnership with Clickatell’s Transact Division, has commercially launched their Chat Banking channel on WhatsApp

Clickatell promotes Financial Inclusion in Nigeria by enabling FirstBank to launch Chat Banking on WhatsApp, unlocking the opportunity for millions of new consumers to experience an improved way to initiate day-to-day secure banking activities and digital product purchases from within the chat application.

First Bank of Nigeria, in partnership with Clickatell’s Transact division, has commercially launched their Chat Banking channel on WhatsApp. This capability enables FirstBank’s customers to manage their banking needs within their WhatsApp chat with the same efficiency as USSD. Customers can add First Bank’s published WhatsApp phone number or a direct link access the First Bank’s “Verified” profile to begin a secure Chat Banking session.

Clickatell Transact’s bank-grade platform allows for banks around the world to develop and seamlessly deliver their unique customer experiences consistently across multiple channels. Clickatell Transact’s solutions allow banks to self-manage and instantly deploy changes to their offerings without the need for intensive professional services lowering turnaround times from weeks to minutes, reducing launch friction, development cycles, and associated …read more

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