Users of Android TV Box are facing the issue that when they try to factory reset the device, it restarts with initial setup screen as expected. But, when it restarts, it returns back to the pre-reset state. All the Apps, data and settings remain same as before. Below are some solutions for the stated problem which can resolve it and reset your Android TV Box to its original settings.
Fix Android TV Box factory Reset Not Working
From Google Playstore, download the Clocksinc App. After downloading the App, go to its Settings. Scroll down to Enable and tick the box next to it. Now, scroll down to Detect Time Zone and tick that box; scroll down to Sync on Boot and tick that box. Finally, reboot the device. It will display incorrect date and time but after 30 seconds the data and time will be adjusted automatically.
Another method to resolve the issue is to insert a toothpick in the AV socket on the rear of the device while the TV Box is unplugged. Hold the toothpick and connect the power cable to turn it on. …read more
Read more here:: Fix Android TV Box factory Reset Not Working