Android phones user a variety of unlock screen methods. Some users prefer entering PIN code to lock their screen, some use swipe and others use patterns. But a number of Android users- especially Samsung Galaxy users-have reported an error whenever they want to switch back to swipe or change their existing screen lock. The error message says “Disabled by administrator, encryption policy or credential storage”. Also, all other options of screen lock become grayed out, giving no option to the user to select. But you can fix Disabled by administrator, encryption policy or credential storage. Here’s how.
Fix Disabled by administrator, encryption policy or credential storage
The most important step you need to remember to change the lock screen in your Android phone is that you can change the method of the existing lock of your device only if you know the password, pattern or PIN which is being used on the device. So if you are using PIN and want to go back to Swipe, you will have to know the PIN because the device will ask it before granting the change.
In order to change the …read more