Today technology offers financial institutions in Africa countless opportunities to improve their business
Speakers at the International Conference on Responsible and Inclusive Finance (ICRIF) held in Kigali on March 21st urged Rwanda microfinance institutions (MFIs) to embrace new-age technology to streamline their operations and to enhance their ability to extend financial inclusion among the country’s unbanked and underbanked population.
Straton Habyalimana, a senior program manager for responsible financing at Small Enterprise Education and Promotion Network, told the 400 delegates at the conference that MFIs should adopt digital platforms to enhance their interactions with their customers. Kigali-based digital financial services expert, James Kweiz, said that MFIs should use technology to become more efficient and profitable.
This aligns with the National Bank of Rwanda’s (BNR) call to Rwandan financial sector firms to embrace automation to reduce their operating costs and their rate of bad loans.
“Many microfinance institutions in East Africa still depend on paper-driven processes or Excel spreadsheets to manage their businesses,” said Vedran Leascan, business development manager at Oradian, a global financial inclusion company that delivers a cloud-based toolset for financial institutions.
“But with the latest advances …read more