Seven months down the road, Safaricom is said to have managed to sell a little over 1,500 Big Box devices. The device failed to take off as the Telecom had anticipated mainly due to the technical glitches that bedeviled its operations. It comes with TV recording capability, microSD slot for video, music, pictures playback, in-built SIM card used to buy Internet data plans and a USB port.
The early adopter consumers who bought the Big Box as soon as it rolled out soon started reporting technical problems with the device, such as the Wi-Fi function not being strong enough to connect devices in different rooms within the same house. The technical glitches prompted Safaricom to suspend the sale of the Big Box.
The Telecom seems to have found a fix for these issues and is now re-launching the Big Box into the market. Initially, Safaricom retailed the Big Box at …read more