April 12, 2017 IBOMLLC Team

United Airlines PR Failure: 5 Similar, Terrifying Incidents from the Past

Innov8tiv
Innov8tiv – Blacks In Technology in USA, UK, Caribbean Islands & Africa

The internet is roaring with calls to boycott United Airlines. United is perhaps one of the worst airlines when it comes to customer service. The worst thing about the company is that it never apologizes, and its executives appear to take pride is standing behind the pathetic customer service and somewhat terrifying incidents. In the wake of the recent incident in which United dragged, bloodied, beat and threw out a customer, I decided to enlist some of the worst customer service experiences faced by people in United flights. However, this list also involves an incident which involved JetBlue.

But first the details of the most recent PR debacle by United.

1- On April 9, a United Airlines flight was scheduled to depart from the O’Hare International Airport in Chicago for Louisville. The flight was overbooked. A representative of the Airlines announced that four passengers were to be de-boarded from the plane because some United employees were on a standby and they had to reach Louisville. The system randomly picked four people from the plane. When one of these four passengers denied to de-board the plan, citing his …read more

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